Telephone -Support

Phone: +49 30 991 91 62 00
Fax: +49 30 991 91 62 99

Support form

Please note that this area has been set up exclusively for our Premium Support customers and your request will be sent only to our support team if you have a valid Premium Support ID.

Note: Fields marked with an asterisk * are required.

First name:*
Last name:*

(please include int. code and prefix):

Information regarding your request

Version (including Build#):*
Serial# or license key:*
Please note, that we cannot process your request without a valid license key!
Your system configuration, i.e. OS type/version, Service Packs etc.:*
Please describe your problem as detailed as possible:*
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If you want to send additional information concerning your support request (e.g. screen shots),
please mail them to and refer to your request.